Click E-mail Accounts in the pop-up window that appears.Log in to the Microsoft Exchange mailbox.To locate settings in Microsoft Exchange, do the following: You will need to first locate IMAP settings. In environments where the Client Access and Mailbox roles are running on the same computer, you manage both services on the same computer. The Microsoft Exchange IMAP4 Backend service runs on the Microsoft Exchange 2013, 2016, or 2019 computer that is running the Mailbox server role. The Microsoft Exchange IMAP4 service runs on Microsoft Exchange 2013, 2016, or 2019 computers that are running the Client Access server role. When you enable IMAP4, Microsoft Exchange 2013, 2016, and 2019 accept unsecured IMAP4 client communications on Port 143 and over Port 993 using Secure Sockets Layer (SSL). To enable IMAP4 client connectivity, you need to start two IMAP services: the Microsoft Exchange IMAP4 service and the Microsoft Exchange IMAP4 Backend service. When installing Microsoft Exchange Server 2013, 2016, or 2019, IMAP4 client connectivity is not innately enabled. Contact your IT professional to review this content and configure Exchange.Ĭonnecting to Microsoft Exchange 2013, 2016, and 2019 This article may be outdated as a result. Important: Microsoft may have updated or no longer support certain iterations of Exchange. Configuring Microsoft Exchange requires both using the custom Mail Sync provider option in Lead Gen & CRM and, depending on the iteration of Microsoft Exchange, a series of different configurations on the Microsoft Exchange server.Īs such, configuring Mail Sync for Microsoft Exchange depends on individual configurations and almost always requires involving the IT professional who manages the Microsoft Exchange server.īefore contacting Lead Gen & CRM Support for matters regarding Microsoft Exchange, first, contact your IT professional to configure your individual Microsoft Exchange server settings and enable Mail Sync. There is no simple way to configure Microsoft Exchange and Mail Sync. Important Information on Requesting Support

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